Yes. You can return or exchange any item within 7 days of delivery, provided it is unworn, in its original condition, does not have a custom name and number and has all tags attached. We will only provide refunds for incorrectly sent items, damage or faulty items. Simply submit a request through our customer support team (hello@onsideclub.co.za) , and we will guide you through the quick drop-off or collection process.

Yes. Once your returned item is received, inspected, and approved in its original, unworn condition with tags attached, a full refund will be processed back to your original payment method.

Unfortunately we only accept returns and refund for damaged items or incorrectly send items.